Reference

pa99 Privacy Policy for Your Account

Your account details, wallet records and device access are covered in the pa99 Privacy Policy, so you can see what we collect before opening an account.

DANA recordsQRIS recordsDevice accessCookie choices
pa99 pa99 Privacy Policy for Your Account
CONTACT ROUTES

Three Ways To Ask About Privacy

A clear contact route helps you check a record without sending personal details through an unrelated channel. Start with the support link inside your logged-in account, especially when a DANA or QRIS reference needs matching. For a privacy request, include the email or phone detail attached to your account so we can verify the request before changing or releasing data.

Team online

Account support link

Open the support path after login and describe the Privacy Policy question, such as a device record, cookie choice or account detail that needs checking.

Payment record check

Send the DANA, OVO, GoPay or QRIS reference shown in your account rather than sharing a wallet password. We use that reference to locate the relevant entry.

Privacy request

Ask for access, correction or deletion through the account contact route where local law permits. We may request an account step to confirm your identity first.

DATA PRACTICE

How pa99 Handles Six Privacy Areas

We keep the policy practical by tying each privacy area to a step you can recognise: account creation, login, wallet matching, mobile browsing, support and data requests.

Data we collect

We collect account details you submit, verification fields, login events, device signals and payment references. We do not need your wallet password to match a DANA or QRIS transaction.

Cookie controls

Cookies can keep your session active and remember selected settings. Your browser controls can remove or restrict them, although a limited account path may then need another login.

Account security

We use login checks, verification steps and activity signals to help protect account access. If a device change looks unusual, we may ask you to confirm your account details.

Payment matching

A wallet or bank reference helps us trace a cashier event without storing a wallet password. We may review the reference, amount status and account step when resolving a payment question.

Retention period

We keep account, support and payment records only for the period needed for service, dispute handling, security checks or duties that depend on local law.

Changes and requests

You can request a copy, correction or deletion through the privacy contact route where local law permits. We verify the account before applying a change to personal data.

Privacy Policy Questions About pa99

These answers address the privacy searches we hear most often before an account is opened. We keep each response tied to a real account, device or payment step, so you know where to look and what details to provide when contacting us.

It covers account details, verification data, login activity, device signals, cookies, support messages and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

No. The policy describes payment references and status details used to match an account event. We do not need your DANA, OVO, GoPay or QRIS wallet password for that check.

We may use browser type, device identifiers, login timestamps and activity signals to keep sessions working, identify unusual access and respond to an account question. Access depends on local law.

You can use the privacy contact route inside your account to request access to personal data. We may ask for the email or phone detail attached to the account before responding.

Yes, where local law permits. Send the requested correction through the account support path, explain which field is wrong and complete the identity check needed to protect your account.

We retain payment references and related account records for service, dispute handling, security checks or duties that depend on local law. The period can differ by record type and request.

Log in, open the support contact route and identify your request as privacy-related. Include a relevant account detail or DANA, OVO, GoPay or QRIS reference, but never send a wallet password.